Common Questions and FAQ's

See the most common questions asked about GeoService.

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31 articles in this collection
Written by Paolo Enrico Santiago

Training Packages and prices

Want someone at GeoOp to give you a formal training session? No problem.
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Written by Paolo Enrico Santiago
Updated over a week ago

How to reset my password

This article will guide customers on how to reset their login passwords in GeoService
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Written by Paolo Enrico Santiago
Updated over a week ago

Need something custom done?

Made some terrible error? Deleted a job and need it restored? Want some help changing thousands of records in the backend? Services prices.
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Written by Paolo Enrico Santiago
Updated over a week ago

Can I print the schedule?

Do you offer a printing option so I can print a hard copy of the schedule?
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Written by Paolo Enrico Santiago
Updated over a week ago

When searching, what records are scanned?

When you do a search, you want to know what records we are actually scanning to find what you need.
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Written by Paolo Enrico Santiago
Updated over a week ago

How do I integrate to Quickbooks?

Want to hook up quickbooks
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Written by Paolo Enrico Santiago
Updated over a week ago

How do I accept or reject a job on iOS?

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Written by Paolo Enrico Santiago
Updated over a week ago

How do I edit a visit on iOS?

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Written by Paolo Enrico Santiago
Updated over a week ago

How do I add a visit on iOS?

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Written by Paolo Enrico Santiago
Updated over a week ago

What do the blue highlighted items on the schedule mean?

What do the blue highlighted items on the schedule mean?
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Written by Paolo Enrico Santiago
Updated over a week ago

Why can’t I drag and drop from the job list to the schedule?

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Written by Paolo Enrico Santiago
Updated over a week ago

How do I view unassigned jobs on the scheduler?

How do I view unassigned jobs on the scheduler?
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Written by Paolo Enrico Santiago
Updated over a week ago

Can I add charges to visits?

Can I add charges to visits?
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Written by Paolo Enrico Santiago
Updated over a week ago

What is an unscheduled job?

What is a job when you don't want to schedule it?
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Written by Paolo Enrico Santiago
Updated over a week ago

What are visits?

Not sure what a visit is or how it differs to a job?
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Written by Paolo Enrico Santiago
Updated over a week ago

Searching for things in GeoService

Find what you need in GeoService the smart way.
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Written by Paolo Enrico Santiago
Updated over a week ago

Can I add photos to a job before and after I complete the work?

How to capture photos on the job and attach them
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Written by Paolo Enrico Santiago
Updated over a week ago

How do I manage my subscription?

Are there any cancellation fees? How do I make changes?
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Written by Paolo Enrico Santiago
Updated over a week ago

What kind of payment methods do you accept?

Payment types and credit card holding fees
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Written by Paolo Enrico Santiago
Updated over a week ago

What currency is GeoService billed in?

What currency is GeoService billed in?
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Written by Paolo Enrico Santiago
Updated over a week ago

Does GeoService licensing cost include tax?

What are the taxes on the licensing fees?
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Written by Paolo Enrico Santiago
Updated over a week ago

Is GeoService available for an enterprise licensing arrangement?

If I have lots of users, do I get a discount.
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Written by Paolo Enrico Santiago
Updated over a week ago

How much does GeoService cost?

What are the licensing costs?
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Written by Paolo Enrico Santiago
Updated over a week ago

Can I sign up to GeoService if I was formally on an old account?

Can I sign up if I have an older account.
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Written by Paolo Enrico Santiago
Updated over a week ago

What are the minimum requirements for GeoService?

Are there any technical minimum requirements for GeoService?
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Written by Paolo Enrico Santiago
Updated over a week ago

What countries is GeoService available in?

Are there any country restrictions to where I can use GeoService?
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Written by Paolo Enrico Santiago
Updated over a week ago

What is needed to use GeoService?

Do I need servers to run GeoService?
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Written by Paolo Enrico Santiago
Updated over a week ago

Why is my CSV import failing?

Can't get your CSV import to work?
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Written by Paolo Enrico Santiago
Updated over a week ago

I have a suggestion for a feature. How can I contribute?

How does the feature request system work at Geo?
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Written by Paolo Enrico Santiago
Updated over a week ago

Where are your support staff?

Learn how we cover support and customer service around the world.
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Written by Paolo Enrico Santiago
Updated over a week ago

How is the data in GeoService backed up

Wondering how our information is stored and what our backup capabilities are like?
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Written by Paolo Enrico Santiago
Updated over a week ago