Common Questions and FAQ's

See the most common questions asked about GeoService.

Trisha Nacpil avatar
31 articles in this collection
Written by Trisha Nacpil

Training Packages and prices

Want someone at GeoOp to give you a formal training session? No problem.
Trisha Nacpil avatar
Written by Trisha Nacpil
Updated over a week ago

How to reset my password

This article will guide customers on how to reset their login passwords in GeoService
Trisha Nacpil avatar
Written by Trisha Nacpil
Updated over a week ago

Need something custom done?

Made some terrible error? Deleted a job and need it restored? Want some help changing thousands of records in the backend? Services prices.
Trisha Nacpil avatar
Written by Trisha Nacpil
Updated over a week ago

Can I print the schedule?

Do you offer a printing option so I can print a hard copy of the schedule?
Trisha Nacpil avatar
Written by Trisha Nacpil
Updated over a week ago

When searching, what records are scanned?

When you do a search, you want to know what records we are actually scanning to find what you need.
Trisha Nacpil avatar
Written by Trisha Nacpil
Updated over a week ago

How do I integrate to Quickbooks?

Want to hook up quickbooks
Trisha Nacpil avatar
Written by Trisha Nacpil
Updated over a week ago

How do I accept or reject a job on iOS?

Trisha Nacpil avatar
Written by Trisha Nacpil
Updated over a week ago

How do I edit a visit on iOS?

Trisha Nacpil avatar
Written by Trisha Nacpil
Updated over a week ago

How do I add a visit on iOS?

Trisha Nacpil avatar
Written by Trisha Nacpil
Updated over a week ago

What do the blue highlighted items on the schedule mean?

What do the blue highlighted items on the schedule mean?
Trisha Nacpil avatar
Written by Trisha Nacpil
Updated over a week ago

Why can’t I drag and drop from the job list to the schedule?

Trisha Nacpil avatar
Written by Trisha Nacpil
Updated over a week ago

How do I view unassigned jobs on the scheduler?

How do I view unassigned jobs on the scheduler?
Trisha Nacpil avatar
Written by Trisha Nacpil
Updated over a week ago

Can I add charges to visits?

Can I add charges to visits?
Trisha Nacpil avatar
Written by Trisha Nacpil
Updated over a week ago

What is an unscheduled job?

What is a job when you don't want to schedule it?
Trisha Nacpil avatar
Written by Trisha Nacpil
Updated over a week ago

What are visits?

Not sure what a visit is or how it differs to a job?
Trisha Nacpil avatar
Written by Trisha Nacpil
Updated over a week ago

Searching for things in GeoService

Find what you need in GeoService the smart way.
Trisha Nacpil avatar
Written by Trisha Nacpil
Updated over a week ago

Can I add photos to a job before and after I complete the work?

How to capture photos on the job and attach them
Trisha Nacpil avatar
Written by Trisha Nacpil
Updated over a week ago

How do I manage my subscription?

Are there any cancellation fees? How do I make changes?
Trisha Nacpil avatar
Written by Trisha Nacpil
Updated over a week ago

What kind of payment methods do you accept?

Payment types and credit card holding fees
Trisha Nacpil avatar
Written by Trisha Nacpil
Updated over a week ago

What currency is GeoService billed in?

What currency is GeoService billed in?
Trisha Nacpil avatar
Written by Trisha Nacpil
Updated over a week ago

Does GeoService licensing cost include tax?

What are the taxes on the licensing fees?
Trisha Nacpil avatar
Written by Trisha Nacpil
Updated over a week ago

Is GeoService available for an enterprise licensing arrangement?

If I have lots of users, do I get a discount.
Trisha Nacpil avatar
Written by Trisha Nacpil
Updated over a week ago

How much does GeoService cost?

What are the licensing costs?
Trisha Nacpil avatar
Written by Trisha Nacpil
Updated over a week ago

Can I sign up to GeoService if I was formally on an old account?

Can I sign up if I have an older account.
Trisha Nacpil avatar
Written by Trisha Nacpil
Updated over a week ago

What are the minimum requirements for GeoService?

Are there any technical minimum requirements for GeoService?
Trisha Nacpil avatar
Written by Trisha Nacpil
Updated over a week ago

What countries is GeoService available in?

Are there any country restrictions to where I can use GeoService?
Trisha Nacpil avatar
Written by Trisha Nacpil
Updated over a week ago

What is needed to use GeoService?

Do I need servers to run GeoService?
Trisha Nacpil avatar
Written by Trisha Nacpil
Updated over a week ago

Why is my CSV import failing?

Can't get your CSV import to work?
Trisha Nacpil avatar
Written by Trisha Nacpil
Updated over a week ago

I have a suggestion for a feature. How can I contribute?

How does the feature request system work at Geo?
Trisha Nacpil avatar
Written by Trisha Nacpil
Updated over a week ago

Where are your support staff?

Learn how we cover support and customer service around the world.
Trisha Nacpil avatar
Written by Trisha Nacpil
Updated over a week ago

How is the data in GeoService backed up

Wondering how our information is stored and what our backup capabilities are like?
Trisha Nacpil avatar
Written by Trisha Nacpil
Updated over a week ago